General Inquiries

Have questions about your donations, donor eligibility, appointments, rewards points, or address/information changes? Want to give feedback?

Connect with Us

Customer Service, or to book an appointment1-877-468-6844
Donor Eligibility1-800-688-0900
Hospital Emergency Therapeutic Apheresis24/7 Coverage On-Call Nursing Staff: 816-968-4067
Admin Office and Donor Center4040 Main Street 
Kansas City, MO 64111-2390
toll free: 816-753-4040
fax 816-968-4047
For directions, click here.